Pricing & next-defense promise

Your first submission is FREE.

First submission free. Future requests $12.50. No subscription required.

Your first submission is free. No subscription required.

Create your Chargeback Navigator member profile, use your first submission free, and request additional help when you need it. No subscription required. Defending your revenue is an honor and we do not need more of your money to help you win!

Future member requests

$12.50

per defense request. Request-by-request support for Chargeback Navigator members. No subscription required.

Competing solutions

Cost much more.

We have heard from our clients and read those Reddit reviews that chargeback fees are costing $25.00 to $50.00 plus retaining 5% to 10% of the revenue they defended.

Chargeback Navigator is a flat $12.50 per defense.

Finally!

No subscription required!

No intake forms to complete or background work!

Pay only when you have a chargeback to defend!

First submission FREE. Future requests $12.50.

See the difference

What could defending this chargeback cost you?

Move the slider to compare a flat $12.50 defense with the fee range clients and online reviews have reported for competing solutions.

$500
Competing solutions*$50 to $100
Chargeback Navigator$12.50

Up to $87.50 more stays in your business. Your first submission is FREE.

*Illustration only. Competing-solution range reflects what clients and online reviews have reported ($25.00 to $50.00 plus 5% to 10% of the revenue defended); actual fees vary by provider. Comparison assumes the revenue is successfully defended. Outcomes are not guaranteed.

Our next-defense promise

We cannot guarantee a win. We can stand beside you for the next defense.

We are proud of our 85+% win rate today!* We look forward to maintaining and even improving! If your case is unsuccessful, your next defense request is absolutely free. This is an offer for a future defense request, not reimbursement of the disputed transaction or fees assessed by a processor or bank.

After all, isn’t it only right that if we did not help you win that you should not pay?

If you like this perhaps you should call us about your merchant services program through Tried & True!

*Based on case outcomes reported by Chargeback Navigator. Historical performance does not guarantee future results. Outcomes vary by card brand, issuing bank, dispute reason, response timing, and the documentation you can provide.

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Ready to defend your revenue?

Create a profile. Upload your documents and initial response. Let the Chargeback Navigator process and team help you take the next step.

First submission FREE. Future requests $12.50. No subscription required.

Sign up. Stay informed. Defend your revenue with confidence.

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